Cybersecurity That Shows Up.

24/7 remote threat monitoring, paired with a technician who visits your office every week.

IDKC A PrismAmericas Company

Your network, watched all night. Your office, visited every week.

IDKC pairs 24/7 remote threat monitoring with a technician who shows up in person, every week — so your business gets enterprise-grade security without losing the human who actually knows your systems.

CrowdStrike · SentinelOne · Sophos · Cloudflare — we deploy whichever platform fits your environment.

A typical security vendor

  • Remote alerts and a support ticket queue
  • A different technician every time you call
  • Nobody who has actually seen your office
  • Onboarding that ends the day the contract starts

IDKC logoIDKC

  • 24/7 monitoring backed by a real SOC team
  • The same technician, on-site, every week
  • Someone who knows where your server closet is
  • A relationship that keeps going after day one

Two things, one plan

Most providers pick one. We built our service around doing both — because remote monitoring catches threats, but a familiar person on-site is what actually keeps a small office running.

Remote — 24/7

Security monitoring

  • Endpoint protection on every device
  • XDR correlating activity across your network
  • MDR — a SOC team that responds, not just alerts
  • Server and NAS monitoring for unauthorized access
On-site — weekly

In-person IT support

  • A scheduled visit, every week, with your team
  • Hands-on troubleshooting for everyday computer issues
  • Hardware, network, and setup problems solved in person
  • One technician who learns your environment over time

On-site visits cover Cliffside Park & Fort Lee, NJ and the surrounding area — including Manhattan.

Built on platforms security teams already trust

We're not tied to one vendor. We choose the right platform for your device count, budget, and compliance needs.

Endpoint security platforms
CrowdStrike Falcon
AI-driven behavioral detection and threat hunting
SentinelOne Singularity
Autonomous response with one-click rollback
Sophos EDR / XDR / MDR
Layered protection built for SMB environments
Network & infrastructure
Powered by Cloudflare

The same network infrastructure that protects some of the largest sites on the internet, sized for your business.

  • Enterprise-grade DDoS protection
  • Global CDN for faster site & app performance
  • Zero Trust access for remote & hybrid teams
  • Near-100% uptime, backed by a global network

What changes once we're in

No jargon, no surprise invoices — just fewer things for you to worry about.

01

No unmanaged devices

Every laptop and desktop is monitored, patched, and accounted for.

02

No blind spots in servers

Servers and NAS get the same visibility as employee endpoints.

03

Real-time threat isolation

A suspicious device gets contained before it becomes a bigger problem.

04

Predictable monthly cost

One flat fee covers monitoring, response, and on-site visits.

05

A familiar face, weekly

The same technician returns each week — not a rotating help desk.

06

Reporting you can read

Monthly updates written for owners, not security analysts.

How we get started

From first call to full coverage, usually within two to three weeks.

1

Assessment

We walk your environment and map every device that needs coverage.

2

Install

Agents go on employee devices with minimal disruption to your day.

3

Onboard

Servers and NAS are brought under monitoring and policy is set.

4

Go live

24/7 monitoring starts, and your weekly on-site visits begin.

5

Tune

Monthly reporting and adjustments as your business changes.

Priced by device, not by guesswork

Every business has a different mix of laptops, servers, and NAS devices — and a different sense of how often they want us in the building. Tell us your setup and we'll put together a plan with one line-item price for security and another for on-site time.

Get a custom quote
Basic EndpointAntivirus replacement, basic monitoringfrom $60/device/mo
Advanced XDRBehavioral detection, lateral-movement protectionfrom $100/device/mo
Full MDR24/7 SOC monitoring & incident responsefrom $180/device/mo
Weekly on-site visit2–4 hrs, hands-on IT supportincluded

Let's take a look at your setup.

Book a free walkthrough. We'll tell you honestly what you need — and what you don't.

Email Ares.Shin@PrismAmericas.com Phone 201.497.4009 On-site service area: Cliffside Park / Fort Lee, NJ & surrounding towns — including Manhattan.

We reply within one business day.